#11 | DCX - Perspectives and insights on digital customer experience
Putting The Customer Back At The Center Of Customer Experience; Links to Industry news, thought leaders, and ideas of interest; DCX Thought Leader Linkedin Profile of the week
Putting The Customer Back At The Center Of Customer Experience
Customer experience encompasses all aspects of customers' interactions with your company, from the moment they become aware of you to when they buy from and continue doing business with you.
The goal of customer experience is to make every interaction with your company a positive one. Through…
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