#3 | DCX - Perspectives and insights on digital customer experience
Introducing the DCX Podcast; The Frictionless Organization; DCX Summer Reading Recommendations; Poll: Organizational Structure Is Top Challenge For Businesses Implementing Digital Customer Experiences
Introducing the DCX Podcast
Today, I’m excited to share with you the launch of the DCX Podcast - where I am interviewing leaders in the Customer Experience space about how digital is changing the landscape, and how you can leverage these changes for success in your business.
DCX Podcast #1 - The Frictionless Organization
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