#81 | DCX - Perspectives and insights on digital customer experience
Happy New Year! Balancing AI with Human Touch; Are We Really Ready for Gen AI in CX?; DCX Poll; Links to Industry news and the DCX Thought Leader Profile of the Week
Happy New Year!
Hello! Happy New Year! You may have noticed that we have a new look and a new logo, thanks to Midjourney 6. I hope you like it!
I also have some exciting news to share with you. I am now offering a paid subscription option, which includes a special paid subscriber-only monthly newsletter, access to all of the DCX archives, podcasts, indus…
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