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#2 | DCX - Perspectives and insights on digital customer experience
Getting to Native - Stages of Digital Maturity; Friction in the Customer Journey - Part 2; Effortless Self-Service; Linked in Poll Results and more
Mark Levy
Jun 28
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#2 | DCX - Perspectives and insights on digital customer experience
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Question for discussion: Who owns DCX in your organization?
Where this discipline lives in an organization is a strong indicator of how important the company sees digital in its business plan. Where does …
Mark Levy
Jun 21
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Question for discussion: Who owns DCX in your organization?
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DCX - Digital Customer Experience
Welcome to DCX #1; Friction in the Customer Journey; who owns DCX in your Organization; Linkedin poll results and more
Mark Levy
Jun 21
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#1 | DCX - Perspectives and insights on digital customer experience.
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Welcome to DCX!
Coming soon
Mark Levy
Jun 1
3
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Welcome to DCX!
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