DCX - Perspectives and Insights on Digital CX
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#2 | DCX - Perspectives and insights on digital customer experience
Getting to Native - Stages of Digital Maturity; Friction in the Customer Journey - Part 2; Effortless Self-Service; Linked in Poll Results and more
Mark Levy
Jun 28, 2022
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#2 | DCX - Perspectives and insights on digital customer experience
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#6 | DCX - Perspectives and insights on digital customer experience
DCX Podcast #2 - Evolving the Healthcare Digital Customer Experience; My Wife’s Pottery Barn Delivery Experience; Linkedin Poll of the Week; NEW: DCX…
Mark Levy
Jul 26, 2022
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#6 | DCX - Perspectives and insights on digital customer experience
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#34 | DCX - Perspectives and insights on digital customer experience
Uncover Actionable Insights with Customer Conversations; Elevating Expectations: A Look into the Future of Digital CX;Linkedin Poll Results on CX…
Mark Levy
Feb 7
2
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#38 | DCX - Perspectives and insights on digital customer experience
Unlock the Power of CX: How to Get C-Suite Buy-In for Your Strategy; Customer Feedback 101: How to Analyze NPS Comments Like a Pro; Linkedin Poll; DCX…
Mark Levy
Mar 7
2
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#38 | DCX - Perspectives and insights on digital customer experience
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#32 | DCX - Perspectives and insights on digital customer experience
Maximizing CX Impact with Limited Resources; ChatGPT and the Future of CX; Links to Industry news, ideas, insights, and the DCX Thought Leader Profile…
Mark Levy
Jan 24
1
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#32 | DCX - Perspectives and insights on digital customer experience
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#35 | DCX - Perspectives and insights on digital customer experience
The Benefits of a Customer-Centric Culture; A Day in the Life of a Customer Experience Manager; Linkedin Poll Results on CX Technology for 2023; DCX…
Mark Levy
Feb 14
1
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#35 | DCX - Perspectives and insights on digital customer experience
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#28 | DCX - Perspectives and insights on digital customer experience
Data-Driven CX: A Beginner's Guide to Building a Data Discipline; Delivering Continuous CX Improvement; Links to Industry news, ideas, insights, and the…
Dec 27, 2022
1
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#28 | DCX - Perspectives and insights on digital customer experience
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#33 | DCX - Perspectives and insights on digital customer experience
Prioritizing CX Enhancements: How to Make Sure You're Making the Biggest Impact; Becoming the Ultimate CX Leader, Linkedin Poll Results on CX…
Jan 31
1
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#33 | DCX - Perspectives and insights on digital customer experience
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#25 | DCX - Perspectives and insights on digital customer experience
DCX Podcast #9 - Empathy in Action; Is the Digital Twin The Future Of Customer Experience?; Links to Industry news, ideas, insights, and the DCX Thought…
Mark Levy
Dec 6, 2022
1
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#25 | DCX - Perspectives and insights on digital customer experience
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#31 | DCX - Perspectives and insights on digital customer experience
Get ahead of it. How to be proactive; Stand Out in Your CX Career: Acquire the Must-Have Skills for Success; Links to Industry news, ideas, insights…
Jan 17
1
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#19 | DCX - Perspectives and insights in digital customer experience
What does a great digital CX actually look like?; Why I love working in customer experience; Links to Industry news, ideas, insights, and the DCX…
Mark Levy
Oct 25, 2022
1
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#19 | DCX - Perspectives and insights in digital customer experience
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#24 | DCX - Perspectives and insights on digital customer experience
Inside The Data-Driven Enterprise Of The Future; DCX Top CX Books of 2022; Links to Industry news, ideas, insights, and the DCX Thought Leader Linkedin…
Mark Levy
Nov 29, 2022
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#24 | DCX - Perspectives and insights on digital customer experience
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